Ordering

All of our items are made from the highest quality latex sheeting. We purchase our sheeting stock exclusively from Four D and Radical Rubber 

 

Delivery Times

Because all of our merchandise is made to order, immediate shipping is not available. We do not stock any styles, so shipping time is based on our production time for every order (traditionally 4-5 weeks). If material is out of stock, production can take up to 6 weeks. These estimates are for production time and do not include actual shipping time.

We aim to dispatch your order as quickly as possible. You will be informed of an estimated delivery time when your order is received. Please bear this in mind if you need the item for a particular date. 

Rush orders

Most garments are available as rush orders for an additional 30% of the total price plus the cost of expedited shipping. Expedited service depends on the availability of materials. If you have a specific deadline, please contact us for a quote based on our current schedule.

Shipping

All orders are shipped via USPS Priority Mail unless otherwise specified. 

Tracking information will be sent via e-mail within 24 hours of product shipment.

We are not responsible for any items lost or damaged in shipping. However, we only ship via couriers with online tracking and insured shipping services.

Items subject to damage or loss in shipping will be claimed with the courier for reimbursement.

International shipping is available by request. Please email for quote. International orders are subject to customs fees. Lust Designs is not responsible for any additional charges.

Returns

Your satisfaction is of the utmost importance to us. If you are not satisfied with your order for any reason please contact us and we will be glad to assist you.

We are happy to honor exchanges for any unworn, undamaged item which is not otherwise specifically exempted. 
Returns are accepted within 7 days, this only applies to items made in standard sizes.

If you order the wrong sized garment it may be exchanged for a different size at no extra cost, this does not apply when custom measurements are given.

Orders for custom-made, special order or made to measure items are non-returnable and non-refundable. Accurate measurements provided for custom garments are the responsibility of the client.

Made to Measure

If your measurements do not line up with our sizing chart you should consider our Made to Measure service. For a small charge, we will alter a design pattern just for your body measurements.

Lust Designs' size chart is exact body measurements - NOT the actual clothing measurement. We make our garments about 2-4” smaller then the body measurements to insure a proper snug fit.

Please contact us at penny@lustdesigns.com for pricing.

Alterations and Repairs

We are happy to offer a repair and alteration service for all latex designs. We provide this service for accidents, changes in body shape or problems with other manufacturer’s pieces.

Please contact us through email with a detailed description of the problem and an image. An estimate will be provided based on our assessment of this information so please provide as much information as possible.

The garment to be repaired or altered needs to be washed and all shiners must be removed. Talc the inside and outside of the garment. If an unwashed, shined, 

or not fully talc covered item is received a $50 washing fee will be charged.

After the item has been received and inspected, a final price will be provided to the client for approval. Following the approval of the final price, we will make the proper adjustments to the garment. In very rare cases, the garment may tear or encounter damage due to a weak seam, the restoration process, or the deconstruction of the garment for repair or alteration. Lust Designs will try to repair the damage to the best of their abilities but cannot be held responsible if the item cannot be restored.

Sales Tax & Customs

All orders shipped within the state of California will be charged 9% sales tax. All orders shipped outside the state of California will not be charged sales tax. International orders are subject to customs fees. Lust Designs is not responsible for any additional charges.

Payment Methods

Lust Designs accepts the following forms of payment: Paypal, All Major Credit Cards: Visa, MasterCard, American Express, Discover